Securus Technologies was established in 1991 and is headquartered in Dallas, Texas. Securus provides state-of-the-art communications services to correctional institutions, law enforcement facilities, and safety organizations all across North America. They serve over 2,200 correctional facilities and over 1,200,000 inmates.
Securus offers several phone services and methods of payment such as direct billing, debit billing, collect call billing and prepaid calls. One of the more popular services is the video calls which in many cases negates the need for a family to travel and have to wait in line to see their loved one. Jail voicemail, email, and money transfer are other services that are offered.
In recent months, GTL a competitor of Securus made outrageous and untrue claims about how the services and pricing of GTL were superior to those of Securus. On a point by point comparison, Securus far outperforms GTL, so Securus offered to have a head-to-head challenge just to set the record straight, to be judged by an independent party.
For a few weeks there was silence from GTL, and then they politely declined to participate in the challenge. It is very difficult to continue to make false claims with the facts staring GTL in the face. Former GTL customers who have switched to Securus favor their experience with Securus as highly positive in comparison on a 3 to 1 basis.
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